Industry Focus: Combatting Fraud with Robotics and SMS
August, 12th 2021In this industry focus article we look at how financial institutions like Permanent tsb are using advanced robotic processes to combat fraud and enhance user experiences.
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Testimonials
“Púca’s API and 2-way SMS functionality is working really well with our automated robotic process and we’re seeing a massive benefit”
Dave Byrne, Fraud Manager
Permanent tsb
Permanent tsb
Testimonials
“Púca’s messaging technology and support has been an essential component of the success of the ECAS project”
Mick Kelly, Head of ECAS
BT Ireland
BT Ireland
Testimonials
“We find SMS is extremely effective for all types of urgent communication, and the Impower console is very easy to use”
ICT Operations Manager
Dept Foreign Affairs and Trade
Dept Foreign Affairs and Trade
Testimonials
“Púca’s SMS platform is intuitive and easy to use, offering us end-to-end control of our SMS communications.”
Communications Specialist
Liberty Insurance
Liberty Insurance
Testimonials
“Púca APIs and self-serve console are the backbone of our SMS communications, and Púca always excel in service delivery and support”
Head of Customer Strategy and Innovation
RSA Insurance
RSA Insurance
Testimonials
“Over the years we have used Púca we have always found their support levels to be excellent.”
Head of eShipping
DHL Ireland
DHL Ireland
Testimonials
Púca’s Messaging system has greatly improved communication and data sharing with our clients.
ICT Analyst
Teagasc
Teagasc
Testimonials
“Púca were eager and flexible in meeting all our requirements and indeed have been very pro-active in their approach.”
Fraud Manager
Permanent tsb
Permanent tsb
Testimonials
Púca were on board from inception to work with us to deliver our new My3 App.
Digital Self Care Manager
Three Ireland
Three Ireland
Testimonials
“We’re very happy with the outcome – we have a highly functional app that is easy to use.”
IT Manager
CPI EuroMix (Grafton Group)
CPI EuroMix (Grafton Group)
Testimonials
“We saw SMS as a key channel… Púca were very helpful in setting up the SMS enquiry service at short notice”
Project Leader
Sligo County Council
Sligo County Council
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