SMS is a key part of communications in the Insurance industry, particularly around claims, renewals, policy updates and alerts. In a cluttered communication environment, SMS is an accessible, concise and impactful way to keep customers informed. And it’s good for customers too, enabling them to get the information they need without having to make a phone call or visit a branch office. Messages can be personalised to individual customers which underlines trust and strengthens the customer-insurer relationship.
We are committed to information security and compliance, and it is a key part of our service to ourmsurance clients. We use Vanta for information security monitoring and training and we are also approved as part of the Hellios FSQS (Financial Services Qualification System) supplier community which is a mark of trust and safety in the financial services industry.