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Industry Focus: The Importance of SMS in the Energy and Utilities sector

In these times of uncertainty and rapid change, the Energy and Utilities sector has embraced SMS as an impactful communication channel for keeping in touch with customers.

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Over the years we have used Púca we have always found their support levels to be excellent.

Head of eShipping
DHL Ireland

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Our field engineers now communicate with our contact centre in a much more efficient manner and the system has proven very easy to use and manage.

Field Operations Manager
Virgin Media

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Any time we’ve made a suggestion they have really listened and the service has adapted over time as our needs have evolved.


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