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SMS and customer care in the post Covid-19 era

During a turbulent year businesses have relied on SMS to maintain high standards of customer care. Will SMS continue to be relevant when we finally emerge from lockdown?

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“Púca’s messaging platform has really come into its own during the pandemic when we have had to notify our member pharmacies of time-sensitive Covid and vaccination updates, important emails and system notifications”

Ciara Browne
Irish Pharmacy Union


Over the years we have used Púca we have always found their support levels to be excellent.

Head of eShipping
DHL Ireland


Púca’s SMS platform is intuitive and easy to use, offering us end-to-end control of our SMS communications.

Communications Specialist
Liberty Insurance


Púca were eager and flexible in meeting all our requirements and indeed have been very pro-active in their approach.

Fraud Manager
Permanent tsb

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