A mobile app that empowers your customers to manage their account, pay their bills and access customer care is fast becoming an essential tool in customer retention.
How mobile surveys can help businesses to improve customer satisfaction and retention by delivering instant feedback on key customer touchpoints.
Púca is a partner in an exciting new service to help businesses manage their payment communications and card acceptance.
Choosing a mobile app development company can be a daunting task so we've identified seven key questions you need to ask that will help you make the right choice.
From improving patient communications to modernising medical research, we look at how mobile can be used in healthcare services.
![Mobile Marketing for the Financial Services Sector [Infographic]](https://www.puca.com/wp-content/uploads/2015/04/mobile-marketing-finacial-services.jpg)
Since the mid 2000s, mobile marketing has been used by banks, insurance and pensions companies. In recent years mobile apps, mobile responsive websites and email have become important mobile channels.
We take a look at the benefits of mobile apps for business and why a mobile responsive website and a native mobile app are not mutually exclusive.
We examine the reasons to include a customer self-service app in your strategy and what are the features that will keep your customers coming back...
Email remains a key channel for businesses to communicate with customers. We take a look at how businesses can utilise email effectively to enhance every aspect of their customer experience...
As everyone who works in the services and utility sectors knows, people these days expect to receive the very best of customer care. At a minimum this means being able to easily access and manage account information, check statements, change contact preferences, engage with the contact centre and make payments. All of this must be provided conveniently and securely.
