Cornmarket

MyCornmarket - Self Service App

About

The MyCornmarket App is a facility which can be accessed through the mobile app or MyCornmarket.ie. A 24/7 self-service app providing the customer with up to date policy information, useful contact lists, investment details, and tailored features for their personal policy.

Process

The objective of ‘MyCornmarket’ was to create a multichannel, integrated, customer centric experience. The responsive web portal and native mobile app across iOS and Android platforms, both provide full self-service facilities and allows customers to access information anytime, anywhere.

Púca had to integrate both the website and the app with Cornmarket’s backend systems via a REST API to deliver a dynamic, personalised experience to all users.

Result

Púca’s in-house push notification platform communicates with users about upcoming payments and related offers, reducing customer reliance on call centres restricted by Cornmarket’s office hours.

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