During a turbulent year businesses have relied on SMS to maintain high standards of customer care. Will SMS continue to be relevant when we finally emerge from lockdown?
impower™ is a secure messaging platform developed by Púca. Available as a ‘Software as a Service’ cloud-based application, impower™ is aimed at contact centres and any business that needs to communicate by SMS. On-boarding new staff users is a cinch with impower’s user management which supports tiered multi-user access.
Try out Púca impower™ for yourself.
Personalisation for one-on-one communication and relevancy
Detailed delivery status information each and every message sent
Manage templates and upload your targeted segments
Tiered multi-user console with easy onboarding
Generate unique urls and track click-throughs
Export reports for further analysis
Fully mobile-responsive interface for easy access
Multiple locations or departments for further segmentation
“Púca’s messaging platform has really come into its own during the pandemic when we have had to notify our member pharmacies of time-sensitive Covid and vaccination updates, important emails and system notifications”
Púca’s SMS platform is intuitive and easy to use, offering us end-to-end control of our SMS communications.
Púca were eager and flexible in meeting all our requirements and indeed have been very pro-active in their approach.
The campaign was a great success and exceeded our targets. Púca were so helpful and made the whole process completely seamless for us.
Pharmacies, medical centres and other health organisations have been turning to SMS during the Covid pandemic and Púca has seen a recent surge in message volumes in this sector.
In these times of uncertainty and rapid change, the Energy and Utilities sector has embraced SMS as an impactful communication channel for keeping in touch with customers.
With the winter storm season already under way, we take a look at some of the unique features of SMS messaging and why it is still the best solution for sending mass alerts.