Call Centre Solutions

Integrate 2-way mobile messaging with your call centre

Arrange a demo

With our mobile messaging solutions platform, you can manage your call centre SMS text messaging with ease and seamlessly exchange information between your customers and contact-centre staff.

Give your customers more options with SMS keywords

You can prompt your customers into a range of actions, like requesting a call-back, by enabling them to send keywords to an SMS short code or standard mobile long number.

Interactive messaging drives easier customer contact

Now you can start one-to-one text message conversations with your customers, allowing your agents to handle multiple, simultaneous conversations and enable easier customer contact.

Outbound alerts keeps customers informed

Deliver bulk, personalised messages to your customers using our high-volume call centre SMS platform or send automated notifications for particular events. Intuitive dashboards help you track responses and click-through data.

Get real insights using surveys and feedback

Find out how your company is performing by sending simple and quick-to-reply SMS surveys to measure satisfaction levels.

Easy integration with your systems

You can integrate our platform with most leading call-centre software applications through a range of integration options including our own, as well as third-party, and APIs.

Blog


Mobilising Customer Care

Mobilising Customer Care

August, 24th 2015

As everyone who works in the services and utility sectors knows, people these days expect to receive the very best of customer care. At a minimum this means being able to easily access and manage account information, check statements, change contact preferences, engage with the contact centre and make payments. All of this must be provided conveniently and securely.

Get in touch


Please complete the form below, and we’ll contact you as soon as possible
to discuss your needs in more detail along with pricing.

Join us We're currently hiring. If you're interested, check out our careers page more